Orders received over the weekend and on holidays will be processed the following business day. We will notify you if any item cannot be shipped within 30 days and you will be given the option to cancel your order. Items are sent by USPS (United States Postal Service), FedEx, or UPS (United Parcel Service).
ORDERS WITHIN THE UNITED STATES: Domestic orders typically take 2-7 days to be delivered.
ORDERS OUTSIDE OF THE UNITED STATES: Shipment of international orders may typically take 7-21 days to be delivered. International shipments may be held by your local Customs Authority for an additional 7-14 days depending on the customs laws in your country. Therefore, it is best to allow 4-6 weeks for international delivery.
If your order is sent via USPS, the tracking number will begin with a 9 and is 22 digits long. Orders sent via UPS have tracking numbers that typically start with 1Z and are 18 characters long. FedEx tracking numbers can be 12 or 15 digits long.
We cannot accept returns on the following items:
Unfortunately, we no longer accept exchanges. We will provide you a refund upon receiving the item(s). Feel free to re-purchase the item(s) again once the funds have been returned to your account.
Please allow 1-2 weeks for returns and exchanges to be processed. When your order has been refunded, it may take between 3-7 business days for the money to appear back in your account.
To cancel an order, contact customer service no later than 24 hours after purchase.
We are unable to change or cancel an order once it has been shipped.
When your order has been refunded, it may take between 3-10 business days for the money to appear back in your account.
International shipping costs are determined by the weight, shipping method, and delivery address of your order. You will see your total shipping costs at checkout before you are asked to provide your payment information.
Please note that addresses outside the United States may have additional handling fees. You are responsible for any and all import taxes, tariffs, and duties which may be levied by your Customs or Government or other authority upon any parcel we send to you.